We ship via UPS only.
It your order is damaged in shipment contact the shipping company directly (UPS, U.S. Mail, etc.). Claims must be made through them not us.
We offer our customers a free exchange for a period of 30 days from date of purchase only if parts have not been used or altered. Parts that have been painted or marked in any way (bolt or lockwasher marks, etc.) will not be accepted for exchange. We will exchange parts for parts of comparable or greater value (i.e. no cash refunds). You must pay freight both ways. All exchanges must be accompanied by original invoice.
All sales are final and parts may be returned only with prior written consent of Engineered Components, Inc. Any approved returns are subject to a 20% restocking charge. You must pay freight - no C.0.D. returns accepted. No returns after 30 days. All returns must be accompanied by original invoice.
We do our absolute best to maintain the prices advertised in this catalog, however we reserve the right to change prices without notice if conditions warrant. Customer will be notified of any significant changes.
Any portion of your order not in stock will be held on backorder and shipped as soon as possible. In some instances we may delay your order 2 to 3 days in order to ship complete.
Must be made in U.S. funds only. MasterCard, VISA, American Express, and Discover accepted on all orders if desired. Cashier checks or money orders are also accepted. Personal check mail orders will require 2 to 3 weeks delay to allow check to clear your bank.
SHIPPING / HANDLING / INSURANCE CHARGES
Please add 15% for shipping and handling charges with your order ($5.00 minimum). Oversized or extra heavy shipments may require a minimal additional charge. All shipping/handling/insurance charges can be added to your credit card if desired. We do our best to ship the cheapest way possible.
Neither Engineered Components, Inc., its dealers or agents shall be liable, in any way, for any damage, loss, injury or other claims, resulting from the use or misuse, or inability to use any of our products. Buyer or User assumes liability of any kind connected with the use and/or application of our products. The foregoing is made in lieu of all warranties, expressed or implied. Engineered Components, Inc. sole responsibility shall be to replace whatever parts prove defective at their option.